A monthly operating rhythm across objectives, owners, vendors, and evidence
Gridex offered this until 2026-07-25. The description it carried at the time was: “The step-by-step managed CMMC evidence operating model: baseline, owner mapping, requests, review, escalation, filing, monthly digest, and change-trigger refresh.”
No client dashboard or new tool to learn
One ledger across all applicable objectives
Precise requests with a documented escalation path
Client-owned outputs and transparent activity records
1. Establish the operating scope
Gridex imports the agreed objective set, known assets and providers, evidence inventory, SSP references, POA&M items, and assessment or affirmation dates. Unknowns stay visible; they are not converted into optimistic statuses.
2. Convert gaps into assigned work
Each missing, stale, or change-affected item becomes a request with an owner, requested output, due date, location, and escalation path. Technical requests go to the technical operator. Organization requests go to the function that creates the fact.
- Ask with exact evidence examples and scope context.
- Return incomplete items with a precise correction request.
- Log reminders, responses, escalations, decisions, and filing.
- Route judgment questions to the client or qualified advisor.
3. Close the month with a decision-ready record
Leadership receives movement, current/open status, evidence approaching refresh, unresolved decisions, provider blockers, and the next cycle’s work. The detailed ledger and chase log remain available for operational and assessment use.
Concrete, client-owned operating records
Facts, not verdicts
Gridex operates the workflow and factual record. Gridex never replaces the organization’s responsibility to implement requirements or the assessor’s responsibility to make findings.
Frequently asked questions
Do users need a Gridex login?
No client portal is required. The operating model can use email and the client’s existing repository, with client-owned spreadsheet and document outputs.
What does Gridex check on returned evidence?
Gridex can check identity, date, scope, source, approval status, legibility, and whether the requested material was actually returned. Security sufficiency remains a qualified judgment.
How often is evidence refreshed?
Cadence follows the process and change risk. Some items are event-driven, others monthly, quarterly, annually, or assessment-triggered.
Source context
This is reference material, not an offer.
Gridex is a managed operations firm. Managed Voice Operations is the primary growth line and Managed Workflow Operations is the secondary line. There is no dashboard for anyone on the client side to run. The Voice Demo is in pilot as of 2026-08-11. Managed Voice is not yet operating for customers; demo calls are product tests, not customer production. No customer result or tested third-party integration is published. Managed Workflow Operations is the secondary line running today, and it is in validation.