Services / Managed Operations

Managed operations for work that cannot drift.

Gridex runs the recurring work between policies, providers, people, files, and deadlines: intake, document review and research, workflow automation, and governed AI deployment. Work arrives; it comes back done, review-ready, in the systems your team already uses. The current flagship service is CMMC Level 2 evidence operations.

Map
Define the work demand, systems, users, data sensitivity, approval points, exception paths, and success criteria.
Launch
Configure the AI workflow, connect tools, test outputs, define review boundaries, and run in parallel before handoff.
Operate
Monitor performance, tune prompts and logic, maintain integrations, preserve logs, and adjust as the workflow changes.

Four service modules, one operating layer.

A law firm, broker, agency, or advisory firm may use different language, but many of the underlying job tasks have the same structure: intake, review, routing, follow-up, reporting, and oversight.

Gridex keeps the delivery architecture stable while adapting the workflow to the buyer's industry, operating risk, data boundaries, and existing tools.

  • 01 CMMC Level 2 Evidence Operations - Maintain the complete applicable-objective evidence record across owners, providers, refresh cadences, changes, assessments, and annual affirmations.
  • 02 Managed Intake & Qualification - Capture, classify, enrich, score, route, and summarize inbound work demand.
  • 03 Managed Document Review & Research - Review files, extract facts, compare against criteria, and produce structured briefs.
  • 04 Managed Workflow Automation - Connect systems, trigger follow-ups, update records, create reports, and escalate exceptions.
  • 05 Governed AI Deployment - Define architecture, data boundaries, human approval, logging, evals, and audit trails.

Not SaaS seats. Not consulting hours. Not a staffing agency.

The value is capacity that keeps running. Gridex can start with a scoped implementation sprint, but the intended model is managed operation: monitoring, maintenance, adjustments, and accountability around the work.

  • 01 Implementation sprint - build the first working version with real inputs and outputs.
  • 02 Managed operation - keep the system running and improve it as volume, rules, and tools change.
  • 03 Governance layer - preserve human review, documentation, data boundaries, and exception handling.

Have recurring work that needs to run without drift? Let's map the first cycle.

Discuss an operation